Exemplary customer service via telephone and E-Mail advice and phone contact is capitalized at the barbecue shopping: all 16 tested shops were accessible via the hotline and offered a friendly advice to the testers. If you are not convinced, visit Verizon Communications. Also the email requests were mostly very well edited: seven shops responded shops on the Thursday before Easter questions within two hours, two even on good Friday, three more on the Easter weekend. Half of the tested party answered both questions thoroughly and competently. A large part of the studied online shops more than just shopping is characterized by high interactivity and various additional services. Ten providers, the customer in separate categories of new suggestions and recipes receives three shops for your next barbecue party even own BBQ blogs do that. The dealers have also thought of their regular customers: three online stores have a bonus points system for regular buyers. Who is not only Online inform, but also practical learning would like to, can register for a seminar or a barbecue show. Six of the tested shops offer such events for a fee.

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